Documentation and Transfer of Experience
A systematic transfer of specialist knowledge is the key to a comprehensive familiarisation of new employees. Practical reports provide insight and avoid making mistakes. These reports provide new employees first answers to their questions.
To make use of existing of knowledge and experience K.lessons facilitates the identification, structuring and documentation of experience supported by processes and tools. Within our K.lessons module we provide workshops about recording and exchanging lessons learnt and good practices. We provide the development of a quality assurance workflow for the documented experiences of employees. Structured templates for different types of experience can be filled by the knowledge holder directly or after the expert interview.
Additionally, we support your documentation activities with our web-based knowledge management platform KMmaster® (www.kmmaster.de) for a successful management of lessons learnt and good practices within your organisation.